Customer Reviews

“Josh is a real down to earth person and he works hard to deliver superior customer service. When I was in a car accident earlier this year, I called Erie directly to establish my claim. When Josh found out about the accident, he called to check on me and my daughter. He is thoughtful and kind and keeps his clients needs in mind. We recently bought a house and he was very thorough in explaining what our homeowners policy will cover. He also took time to review all of the costs associated with insurance so I know exactly what to expect going forward. I definitely recommend him for anyone looking at insurance options. Large companies can treat you like just another number, Josh treats you like family.”

“On the Baltimore Beltway, I had the unfortunate experience of having a large piece of wood/metal bounce off a truck and head directly to my brand new 2015 Chevrolet Traverse (less than two weeks old). This piece of “whatever” hit my left front tire and wheel. Despite the traffic being very heavy I was able to change lanes and get over to the right shoulder. I was very thankful to have “On Star.” They were very helpful and sent a company to change my tire. Not knowing whether I had insurance to cover such a freak accident I called my Insurance Agent, Josh Hykes when I arrived home. He immediately told me that I did have coverage with a 50.00 deductible. We took the vehicle to the dealership -the repair cost was over $1000.00!!!! The car was repaired the next day – the same day I called Erie Insurance (the # that Josh had given me.) The gentleman I spoke to could not have been any nicer and told me that during business hours an adjuster would me calling me. Sure enough, the adjuster called me the next day. Very simply she asked my story, asked me to email her copies of the repair invoices and told me a check would be issued immediately for the repair amount minus the $50.00 deductible. It all happened exactly as Josh told me it would! What absolutely wonderful service from A to Z Insurance!!! Thank you so much!!!”

“We were very happy to learn that we could save money with Josh Hykes, AtoZ Insurance. We got great rates on our cars and then also our house. Anytime, something has come up, Josh has been right on it. Very timely in his response and very capable and professional in the way he takes care of his insured. We have recommended him to several of our friends and family and all stated that it was a good experience. He knows insurance and he knows how to keep his customers satisfied.”

“I have known Josh sence the mid 2000s He and his insurance company have given me and my customers confidence I am able to count on him and his team to get myself and my customers great rates for all of our insurance needs . HE AND A TO Z IS HIGHLY RECOMMENDED IN MY BOOK great customer service gone up and above for myself and my customers will allways go the extra miles”

“Just got my homeowner’s and auto insurance with Josh…I got a great deal…very friendly and professional!!”